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Advising Expectations

Academic advising is a partnership between students and staff. Our team of knowledgeable and experienced academic advisors are available to help facilitate your success. Managing expectations about the advising process helps students and staff maintain common understanding and clarify goals to best assist you through your college experience.

Please include your 10-digit campus ID number when contacting advising staff so we can best support you.

On this page: appointment expectations, useful advising links, attendance policy, and enrollment expectations.

Appointment Attendance

Attendance Policy

We have 5 advisors for over 2000 undergraduates in the Statistics department. Advising appointments are limited. You must attend your scheduled appointments to avoid:

  • wasting your own time
  • taking your advisor’s time
  • taking space from other students who need advising

If you cannot attend your appointment, you must cancel (via Starfish or email your advisor) at least 10 minutes before the start time.

Links to your advisor’s Starfish profile can be found on your major website, which are linked above in the “advising resources” section.

No-show appointments:

The Statistics department defines no-show appointments as:

  • an appointment you do not attend
  • an appointment you cancel with less than 5 minutes notice prior to the start of the meeting
  • an appointment that you are more than 8 minutes late to

If you have 2 or more no-shows in a row, staff will email you before you can schedule another appointment.

Enrollment Expectations

Because we have so many students, we unfortunately cannot guarantee access into high-demand classes. Remember that the sample 4-year enrollment plan on Guide is just one option – differing from this plan does not automatically mean you are ‘behind’ your graduation timeline.

Before enrollment

  • Ask questions early!
    • Our schedules book 1-2 weeks in advance starting early November (for spring enrollment) and early April (for fall enrollment).
    • Discuss your questions before these peak times so you have answers by your enrollment appointment.
  • Clear holds on your account.
  • Plan multiple back-up options:
    • Have a list of alternative courses/sections in case your first-choice course(s) is not available.
    • Note: just because a course is ‘best’ for you (i.e., a course that satisfies multiple requirements) does not mean that we can guarantee access into such courses. You may have to take different courses than you originally planned.
    • Having a double major(s) does not give you priority enrollment in select courses over students without a double major (unless specified in the Course Notes or Requisites section in Search & Enroll).

During enrollment

  • Enroll on time – do not wait days or weeks after your enrollment appointment.
    • Including to wait lists!
      • Many courses fill early but then have seats that become available later.
      • TIP: adding the wait list two months after enrollment began will likely not help you get access into courses. Plan ahead!
  • Check Search & Enroll to for new seats or sections that have opened that you are not wait listed for.
  • Read all course notes or section notes, section-level requisites, and enrollment errors.
    • This helps you understand why you may not be able to enroll in courses.
    • If you still are not sure, send a screenshot to an advisor for help.
  • Do not over-enroll in major courses.
    • “Over-enrolling” means enrolling more than 2-3 quantitative and/or coding classes per term or enrolling in more courses than you need to complete your academic program.
    • Be kind to your peers: over-enrolling can actively prevent your fellow declared students from making progress towards graduation requirements.

After enrollment

  • Check your email every other day.
    • You may get enrollment access for a wait listed course or enrollment updates from staff.
    • Enrollment permission usually expires within 24-28 hours.
      •  If you do not use your access within that timeline, your spot is given to the next person in line. We cannot guarantee that you will be given access again.
  • Be patient!
    • Frequent emails asking about your spot on the wait list or if seats will open later delays us from managing course enrollment.
    • Check the Courses & Enrollment FAQ, or the FAQ on your academic program’s website for answers to commonly asked questions.


Personalized questions outside of your spot on the wait list are always welcome! Email us to talk through your options.